REGISTRATION AND NETWORKING COFFEE
EXPO XXI
PLENARY SESSIONS
EXPO XXI
Welcome remarks
Hall 3, Plenary Hall / Break Out 1
Piotr Dziwok, Country Chairman of Shell Companies, President of ABSL
Rafał Trzaskowski, Mayor of Warsaw
Latest and greatest from the sector
Hall 3, Plenary Hall / Break Out 1
Annual Report presentation
Exploring the Next Frontier Beyond OneOffice
Hall 3, Plenary Hall / Break Out 1
Next generations services
Hall 3, Plenary Hall / Break Out 1
NETWORKING COFFEE BREAK
EXPO XXI
BREAK OUT SESSIONS
EXPO XXI
Presentation
A solution to your talent scarcity problem
Conference Room C1, Break Out 2
Michael Stokvis, Director of Talent Innovation Center, Randstad Sourceright
Claudia Nigeon, Talent Acquisition Operations Excellence Lead, UCB
Discussion
How fintech will change the financial industry
Conference Room B, Break Out 5
Panel Partner - CFA
Moderator: prof. Krzysztof Jajuga
Aleksandra Przegalińska, Researcher MIT Sloan School of Management
Piotr Smoleń, fintech expert, CFA
Wojciech Kostrzewa, CEO, Billon
Michał Pawlik, Co-Founder and CEO, SMEO
Panel
How to support LGBT+ community in the workplace and create inclusive environment
Conference Room C2, Break Out 3
Panel partner - Shell
Moderator: Barbara McCloskey, HR Manager, Shell Business Operations Kraków
Paweł Rabiej, Deputy Mayor of Warsaw
Joanna Pastor, Global Delivery Manager, Accenture Operations, Accenture Poland Pride Network Lead
Neil Walker, Head of RBS Poland
Jack Martins, Executive Director Manager, Global People Support (GPS) Poland, JPMorgan Poland Services
Debate
Women-led companies perform better. Oxford style debate
Hall 3, Plenary Hall / Break Out 1
Debate Partner - Siemens
Moderator: Dorota Warakomska
Melissa Hathaway, leading expert in cyberspace policy and cybersecurity
Rebecca Henderson, CEO, Randstad Sourceright
Dominika Bettman, CEO and Director of Digital Industries, Siemens
Mark Loughran, General Manager, Microsoft
Beata Stelmach, President PZL-Świdnik, SVP Leonardo Helicopters (Poland)
Janusz Dziurzyński, Principal Director, Accenture Technology Advisory, VP ABSL
Wiktor Janicki, General Manager, Roche Poland
Sebastian Drzewiecki, Managing Director, Sabre Poland’s Global Development Center
GBS FUTURE MODELS – SENIOR EXECUTIVES FORUM IN PARTNERSHIP WITH ACCENTURE (BY INVITATION ONLY)
Conference Room A, Break Out 6
Panel
Next generation workplace
Conference Room C1, Break Out 2
Moderator: Anna Tryfon, Innovation Manager, Skanska Commercial Development Europe
Anna Bartoszewicz-Wnuk, Head of Workplace Advisory, JLL
Mikołaj Mikołajczyk, Board Member, Mikomax
Andrew Hallissey, Executive Managing Director of EMEA Occupier Services, Colliers
Kamil Krępa, Head of Leasing, TDJ
Presentation
PropTech is a new FinTech - how to deal with technology revolutions in properties
Conference Room B, Break Out 5
Łukasz Węgrzyn, Partner, Head of Technology Transactions Team
Krzysztof Swaczyński, Founder and Vicepresident, Seqred
Bartosz Dobrowolski, Member of RICS Poland Advisory Board and Founder of Proptech Poland
Presentation
Process Automation is now a commodity. Reality check and future plans
Conference Room C2, Break Out 3
Piotr Kuljon, Board Member, Director of Automation & Robotics Division, makeitright
Bartłomiej Polewczyk, Head of Fund Administration and Asset Valuation Department, ProService
NETWORKING LUNCH
EXPO XXI
BUSINESS LUNCH IN PARTNERSHIP WITH SUNGARD AVAILABILITY SERVICES (BY INVITATION ONLY)
Conference Room C3, Break Out 4
BREAK OUT SESSIONS
EXPO XXI
Interactive session
Live Disaster Recovery Scenario – What would you do?
Hall 3, Plenary Hall / Break Out 1
Presentation
Next generation talent.
Conference Room C1, Break Out 2
Moderator: Malwina Raducka, Mercer Services Careers Analytical Solutions Lead
Agnieszka Dziewulska, Head of Human Resources GBS Poland, Standard Chartered
Paula Bruszewska, CEO, Zwolnieni z teorii
Agnieszka Marciniak, Senior Executive Manager at Michael Page
Michał Matusiewicz, Client Service Leader, Komunikacja Plus
Panel
Building the next generation smart cities
Conference Room C2, Break Out 3
Moderator: Krzysztof Misiak, International Partner, Head of Office Agency & Board Member, Cushman & Wakefield Poland
Michał Olszewski, Deputy Mayor of Warsaw
Bogumił Sobula, First Deputy Mayor of Katowice
Marek Ustrobiński, Deputy Mayor of Rzeszów
Sławomir Gajewski, President of the Board, Torus
Grzegorz Strutyński, Commercial Director, Globalworth
Case Study
How to transform a traditional giant into a modern digital company
Conference Room B, Break Out 5
Rafał Milczarski, President, PLL LOT
Christopher Biedermann, Board Member, PKP Energetyka
Presentation
Connected offices in connected world
ABSL Zone
Anna Tryfon, Innovation Manager, Skanska Commercial Development Europe
Rafał Pietraszkiewicz, Customer Care Manager, Microsoft
Presentation
Starting out on Robotic Process Automation
Conference Room A, Break Out 6
PLENARY SESSIONS
EXPO XXI
Why the CEO must be a Brand Ambassador- Rising importance of Social Media for the CEO
Hall 3, Plenary Hall / Break Out 1
Banking and Financial Services - an example for the business services sector
Hall 3, Plenary Hall / Break Out 1
Panel Partner - Michael Page & Page Executive
Moderator: Derek Smith, Head of Third Party Risk Management, UBS
Jan Krzysztof Bielecki, Chairman of the Partners Board, EY Poland
Emanuele Vignoli, Head of Global Liquidity Cash management, UK Non Ring Fenced Bank and Europe International, HSBC Bank
Alexandra Schmidt, Head of HSBC Service Delivery
Scott Newman, Senior Vice President, Managing Director, State Street Bank International GmbH, Poland
Julian Harding, Managing Director and Head of Poland for State Street Global Advisors (SSGA)
Panel
Europe's growth champion: will Poland's success continue?
Hall 3, Plenary Hall / Break Out 1
Panel Partner - Baker McKenzie
Moderator: Katarzyna Kopczewska, Partner, Baker McKenzie
Marek Belka, former Prime Minister of Poland
Rafał Trzaskowski, Mayor of Warsaw
Rafał Milczarski, President, PLL LOT
OFF AGENDA NETWORKING EVENTS
EXPO XXI
Let’s mix!
Experience molecular mixology with Standard Chartered, the newest global bank operating in Poland. Enjoy some of the most creative cocktails you’ve ever seen and find out more about the stir the bank is causing in Warsaw.
Standard Charted stand
TarNOW - now is the time to invest and... to try our unique taste!
The Warmest City in Poland invites you to discover the future, and check what makes us special!
The City of Tarnów stand
Check your office alter ego and celebrate with JLL!
Are you an eco-maniac, or maybe a target-oriented freak? Join us at JLL stand and take a quiz to find out more about your office personality, and the most suitable workplace for your needs. Find out more about the upcoming report by JLL in partnership with SKANSKA. Sounds tempting? That’s great! Because we have even something more for you – a real celebration on the JLL’s 25thbirthday in Poland. So let’s meet over a perfectly chilled glass of prosecco, have a bite of something sweet, and celebrate.
JLL Stand
Future is cool!
Come and taste delicious ice-cream!
Randstad stand
Business Link zone: next is flex
Come to get yourself probably the best coffee you’ve ever had! While enjoying such a tasty break, tell us what comes next for the employees – provide your opinion in Business Link survey on future talents giving a quick answers with Pulsetip, an innovative feedback collector
Play a quiz and win prizes with PHN!
Join us and play a quiz on devices which offer a unique technology. It is a holographic revolution in the manner of image projection – streams of invisible vapor create the medium for the image, and their laminar and thus nearly simple structure makes it possible to display high quality image. Let’s meet and play!
PHN stand
Touch the sky with LOT Polish Airlines!
Get a taste of our delicious on-board menu and become a captain of an aircraft.
Get introduced to the first multifunctional project in Katowice - Global Office Park.
Nearly 100 000 sq m connecting office, residential & retail in one place.
Global Office Park - responding to local aspirations with global trends.
The next of our partners on this event is Sixt.
A worldwide mobility provider, offering full range of services like car rental, car fleet management and limousine service. You can visit their booth at (place), talk about services they offer and try a tasty fudge
Creating destinations with Echo Investment!
Destinations are places that attract people, encourage to live and inspire to act. We design and develop such human space, using experience from over 20 years of co-creating Polish cities. Let’s meet our professionals, drink a tasty cocktail and discuss our projects looking at the great model of Warsaw’s business centre!
Echo Investment stand
Next Level Networking
Forteca Kręglickich
ABSL RUN
In front of Sheraton Hotel - entrance from Konopnicka street
MORNING NETWORKING COFFEE
EXPO XXI
BREAK OUT SESSIONS
EXPO XXI
Round table
City focus: How smart urban strategies foster business demand and improve quality of life
Conference Room C3, Break Out 4
Moderator: Jan Jakub Zombirt, Director, Strategic Consulting, JLL
Wojciech Rosicki, Deputy Mayor of Łódź
Jerzy Muzyk – Deputy Mayor of Krakow for Sustainable Development
Marcin Mazurek, CEO, Polski Holding Nieruchomości (PHN)
Alan Aleksandrowicz, Deputy Mayor, Gdańsk
Roger Andersson, Managing Director and a Member of the Board, Vastint Poland
Case Study
Retraining and reskilling employees in the age of automation
Conference Room C2, Break Out 3
Reskilling to remain future proof
Iwona Słończewska Knap, External Affairs Manage, Billennium
Dorota Milczarczyk, Business Office & Communication Head, Citi
Beata Winnicka, Talents Onboarding Leader, Citi
Andrzej Pacek, Head of Technology & Data, NatWest Poland
Piotr Malinowski, Head of Bank Internal Reporting and NWH Poland Finance, NatWest
Paweł Olejniczak, Sales Director, Billennium
Robo Shepherd – new IT profession for non-IT employees
Digital Teammates
Magda Adamczewska, Head of Operations,
Marta Mięśniak, Robo Shepherd Team Leader,
Patrycja Chmielecka, Senior Analyst/ Developer, Robo Shepherd
Paulina Dalik, RPA Analyst Robo Shepherd
Panel
Future of BSS in CEE region
Conference Room C1, Break Out 2
Panel Partner - Invest in Pomerania
Moderator: Elias Van Herwaarden, EMEA Service Leader, Global Location Strategies, Deloitte
Jonathan Appleton Managing Director at ABSL Czech Republic
Erol Mujanović, Managing Director, ABSL Bosnia and Herzegovina
Kim Leandersson, Head of Riga Center at Cognizant
Kerry Hallard, President of the Global Sourcing Association
Dragos Stefan, Head of Transition at Stefanini EMEA
Case Study
Innovation journey – HP Business Case
Hall 3, Plenary Hall / Break Out 1
Karolina Adamczyk, Senior Finance Manager, Intelligent Automation Delivery
Meredith Trąbińska, Senior Finance Manager, Intelligent Automation Risk & Compliance
Agnieszka Skrzypczak, Finance Director, HP Controllership Operations
Round table
City focus: Medium- size cities as new emerging locations for BSS
Conference Room C3, Break Out 4
Expertise Partner: Ministry of Entrepreneurship and Technology
Moderator: Paweł Panczyj, Strategy & Business Development Director, Board Member, ABSL
Jolanta Jaworska, Government & Regulatory Affairs Manager IBM Poland & Baltics & Ukraine, VP ABSL
Dariusz Śliwowski, Vice-President of the Management Board; Vice-President of the Management Board of the Industrial Development Agency
Roman Ciepiela, Mayor of Tarnów
Tomasz Suchański, President of the Board, Żabka Polska
Łucja Sromecka, Deputy Director for the support of the investments, Ministry of Entrepreneurship and Technology
Panel
How to attract foreign talent into Poland
Conference Room C2, Break Out 3
Moderator: Scott Newman, Managing Director & Senior Vice President, State Street
Brent Watson, Managing Director, Goldman Sachs
Anna Rostocka, International Organizational for Migration
Maciej Wituszyński, Recruitment Manager, Shell Business Operations Kraków
Daniel Cousens, Partner, Warsaw Corporate/M&A Practice, Linklaters
Panel
Why corporations and startups need to work together
Conference Room B, Break Out 5
Moderator: Emilia Burzynska, CE Global Business Services IT Shared Services, IT Leader, P&G
Wojciech Życzyński, Director of Corporate Market, Small Business & Partner Channel, Microsoft
Maja Schaefer – CEO & Founder, Chatbotize
Aleksandra Pędraszewska – Co – Founder and COO of VividQ
Agnieszka Mencel, Head of TMT/IP Practice, Linklaters
Case Study
World-Class GBS Key trends and real life experience
Hall 3, Plenary Hall / Break Out 1
Justyna Piwowarczyk, Global Business Service Director, Smith & Nephew
Tom Bangemann, Senior Vice President Business Transformation, The Hackett Group
Panel
To automate, or not to automate
Conference Room C1, Break Out 2
Moderator: Wojciech Zajączkowski, Intelligent Automation Lead, Associate Partner, EY
Andrzej Pacek, Head of Technology & Data, NatWest Poland
Agnieszka Belowska Gosławska, Head of Robotics, Nordea Bank
Jacek Drabik, Country Manager, Motorola Poland
Aleksander Kania, Sales Director, UiPath
Workshop
Seven Key Drivers Shaping the Future of Work. Are you ready?
Conference Room A, Break Out 6
Przemysław Berendt, CEO, Founder,Talent Alpha
Case Study
Flex is the new next – Rockwool and Skanska cooperation case study (ABSL Zone)
ABSL Zone
Ewelina Kałużna, Leasing & Asset Management Director, Board Member at Skanska Property Poland & Board Member at Business Link in Poland and Czech Republic.
Aneta Maćkowiak, HR Manager, Rockwool Global Business Center
NETWORKING COFFEE BREAK
EXPO XXI
PLENARY SESSIONS
EXPO XXI
Opening remarks by Diamond Sponsor - Dimitris Raptis
Hall 3, Plenary Hall / Break Out 1
Next generation cybersecurity
Hall 3, Plenary Hall / Break Out 1
Be Part of Something: Why your company must become a connected community
Hall 3, Plenary Hall / Break Out 1
Start-up Challenge Finale
Hall 3, Plenary Hall / Break Out 1
Intro: Jadwiga Emilewicz, Minister of Entrepreneurship and Technology
The New Next of a FMCG company: Joanna Bohdanowicz, Regional Sales Director, Central Europe, P&G
NETWORKING LUNCH
EXPO XXI
LUCH WITH CITY MAYORS (INVITATION ONLY)
Conference Room C3, Break Out 4
SENIOR EXECUTIVE LUNCH WITH GLOBALWORTH (INVITATION ONLY)
Conference Room A, Break Out 6
10th Anniversary Special - 10 years in retrospect, 10 years in the future
ABSL Special
Hall 3, Plenary Hall / Break Out 1
Global Business Services – last decade and outlook for the next years
Hall 3, Plenary Hall / Break Out 1
Keeping pace with the speed of change in today’s world of work
Hall 3, Plenary Hall / Break Out 1
The Workplace yesterday, today and tomorrow. Good memories and some (sexy) predictions for 2030
Hall 3, Plenary Hall / Break Out 1
PLENARY SESSIONS
EXPO XXI
Poland by 2030
Hall 3, Plenary Hall / Break Out 1
Keynote presentation
Hall 3, Plenary Hall / Break Out 1
Moderator: Michał Kobosko
ABSL PARTY
Hala Koszyki